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FAQ > Who Will Be Taking Care Of
My Pet While I'm Away?
Q: Who Will Be Taking Care Of My Pet While I'm Away?
A: Our
long-term staff of highly-experienced kennel professionals are
dedicated to ensuring our pet receives loving care when you can't be
there. We have a staff of 5 full-time employees year-round, with an
additional 2-3 more during the summer.
Most facility owners will hire a manager that hires kids to come in
to take care of the dogs. Its part-time or seasonal work so they have a
high turnover rate, much like a fast food approach. Our approach has
been different. We have overpaid our people on the front end to keep the
good ones. We offer and pay for health insurance for all full time
employees. Employees have been with us for up to 12 years.
The benefit of this is that we have a highly trained and skilled
staff. The dogs get to know us and feel more comfortable. The
routine is the same every day of the year, with the same people doing
the same things every day.
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14000 Promise Road